2nd Client Email
j
jlclason
Please make the 2nd client contact information available. They should receive the same texts and emails with the 1st client. When sending an email template I have to manually paste the 2nd email address. When sending a text template, it isn't able to link to the order (agreement link for example). Thank you!
ISN Product Management
Hey jlclason, thanks for your feedback! I have a few more questions for you:
- Can you clarify if the 2nd client should receive all types of communication or only specific ones?
- Should the 2nd client have the ability to respond to these communications, or are they only for informational purposes?
- Are there any specific scenarios where the 2nd client should not receive the same communication as the 1st client?
j
jlclason
ISN Product Management
- Yes, the 2nd client should receive the same communication as the first.
2.Yes, the 2nd client should be able to respond.
- No, I am not aware of any scenarios where the 2 clients would be treated differently.
Did someone else request that the 2 clients would be treated differently? Thanks!