Feedback

Make an online scheduler that is compatible for AI users to fill it in. I tried this and it basically made many unscheduled orders with no actionable data. Ai found my company as being able to reserve online, but it was not able to do it. If ISN can get ahead of the market with this feature, it will drive business to ISN users as AI assistant use increases.

When you write a report in your ISN report writer and use multiple report templates, the PDF report view shows a single PDF report combining all the templates instead of creating a separate PDF report for each template used. Please fix this.

Hello, I would like to request an integration with Outlook similar to the gmail integration so that booked home inspections publish directly to my Outlook calendar. I have built this with Zapier in the past, so I know it's possible, but it would be a valuable integration within my workflow if ISN built this for us.

We have been using the report writer basically since it was launched, and overall, it has been going very well. Perhaps these are features that got implemented down the road and I missed them, but it would be nice to have these couple extra things Have the ability to have a comment pre-selected and standard in every report. I understand you can put in stuff on the information section and it is in every report however I want certain comments that are used in 95% of the reports pre-selected, but I have the ability to un click them and change if they are not relevant to that specific report for example we have bedroom ceilings that are totally fine and we want the default setting to be able to use our normal comment, but be able to switch to a damaged ceiling comment by just clicking off instead of having to go through and delete a standard message through the information section I think spellcheck and typing errors when creating a new comment on the go is very difficult. I think improving the AI or just the spellcheck and word correction would be greatly appreciated. Some sections appear to pick up on spelling and grammar errors better than others. But when typing a new comment, spell check/autocorrect never seems to work. Have an option to hide your comment headers in the report. For example, the header might say wood maintenance and then the comment goes on to describe what kind of maintenance and how to follow up with the action. But in the report, it does say wood maintenance, which is kind of awkward when reading in the report, it would be nice to just not have the headings show up in the report just the color and then your actual comment. If any of these features are actually implemented, feel free to reach out and show me what I am missing. Thank you.

I need an App that an agent or client can access from their phone, that will give them an accurate price quote for the inspection. I want them to be able to open something on their phone, enter the necessary info... sf, age, distance, foundation type... etc.. and it will generate a price quote. No client info, no address, nothing else. Just this. I have contacted an App guy and they can do this for me for about $2500... But since you already have all the info, is this something you could do?

The online scheduler does work on all browsers and if people have third party cookies blocked it won't open. Why does ISN still choose to use cookies. Nobody else in the industry does this and they don't have a problem with people scheduling online. It would be nice if this could be fixed. I talked with three website developers today that told me to get away from ISN because of the scheduler.

Not cell phone user friendly, the dashboard update is not detailed enough on the inspectors who are added, i used that dashboard to do EOD report and now having to go another route, it was a better dash before.

Hello. Is there a way to have the "Add Event" feature work where it will send the event to my google / work calendar without doing it as a 2 way sync. I understand that only actual inspection orders can be sent one way to the calendar but the events need 2 way. Can this be set up also just like inspections. Thank you

More feedback for a live agent. Since you did this update, do you realize you are causing more clicks in several workflows? Normally when I start a new inspection order and go to the Buyer's Agent tab or Listing Agent Tab you can start typing an agen'ts name so it pulls it up. Now you have to first hit the "Add Buyer's Agent" Blue button, and then select the "Search for Existing Agent" green button. I don't understand making changes that add clicks: