Currently when a report is generated, the summary page lists all items with an appropriately flagged condition grouped by area. In an example report with three 'Major Concerns', and 29 'Poor Condition' items on the summary page, our customers find it frustrating to read through the 'Grounds', 'Garage', 'Roof', and all of the other 20 or so sections on the summary page to find the three major concerns, each of which may be sandwiched between some 'poor' condition items. It also makes it difficult to quickly reference a major concern when it is placed among this other content. Adding an option to group the summary page based on the conditions used, an not by the inspection area would make the reports more readable for our customers. In this scenario, users could easily see the three 'Major Concerns' right at the top of the summary page, and then read on to see the 'Poor Condition' items, and so on. Many of the customers and real-estate agents are very hurried, and may not be interested to read through the full summary page when the only thing they are looking for is major concerns. Removing conditions like 'Poor Condition' aren't exactly a solution either since users who would like to see that level of severity must now sort through the body of the report. In short, for our business we find that grouping the summary page based on condition gives users more control over how deeply into the report they would like to read, which is exactly the purpose of the summary page. This creates a better customer experience for our clients.
