Feedback

I'm from North Carolina, the state requires our License Number to be on our reports. Can this be added to the Inspector's Information area?

I'm from North Carolina. We are required to have the signature of the inspector on our reports. Right now, I've had to take a picture of my signature and put it on a cover page of the PDF. Can you please add a place for an inspector's signature where the inspector's information is on the report viewer and the PDF.

Configure the online order system so that if a particular foundation type (or other critical property aspect, info etc) is selected it will limit the available inspection types? If pier and beam is selected in the order, the stand alone inspection types are not available a selection in the order for example. Most important for online scheduler but also important for in-house scheduling.

In Customize order form, Add section, Edit controls, it would be nice to have a "time it takes field", same as you have in the price per sq feet charts, so that adding a barn inspection would add say 30 minutes to the total inspection time

Office enhancements for multi office accounts.

I would like a schedule replacement value that I can text to the inspector, like the nightly inspector schedule email. I have a current SMS event that texts the inspector the inspection address two hours prior, and I would like to include a link.

Problem: Currently, the ISN Report Writer editor does not allow inspectors to fully edit the layout of the final PDF. The design is pre-defined, and customization options are limited to colors. Additionally, when a report is published, certain sections automatically group into the same category or page, while in other cases, content gets split across pages. This affects the readability and professional appearance of the report. Example: When adding multiple photos under the "Air Sample" section, all images might appear on one page. However, if the inspector adds more photos under "Sample 2," that section can get pushed to the next page, breaking the visual flow of the report. Inspectors often need to manually adjust or rearrange the PDF to prevent sections from being split or misaligned. Suggested Solution: Allow inspectors to edit the PDF layout within the Report Writer editor. This could include the ability to: 1.Manually adjust section breaks 2.Rearrange content on pages 3.Edit section titles 4.Customize fonts, layout spacing, and other formatting elements This added flexibility would help ensure that the final report looks professional and is tailored to the inspector’s preferences and the needs of their clients.

During the agreement signing process, have the next agreement pop up after signing instead of having to individually open each agreement to sign. Add "Finished" button once all agreements have been signed so that the client knows they are done. Be able to download all agreements at once.

would be nice to be able to add a radon appointment as an action instead of having to open the appointment and edit it to add the radon pick up appointments

the option to have the inspector license number be displayed on all the pages when a report is published via the report writer.