I have 3 suggestions that would make Route Builder much easier to use, where appointments are not necessary for making a sales call. 1.) Have Route Builder to be able to create the route using the map, so it sorts the route list of Agencies in logical drive order. 2.) Be able to filter Agencies by Town to build the route. 3.) Ability to print out the route without having to create appointments for each Agency on the route. Thank you for your consideration.