Feedback

I would like the ability to send or email my reports at a later time and date than when I upload them. I write a lot of my reports late at night and would like the ability to have them automatically send when requested at a later time like the next morning.

And here's another development. This from Homebinder support: "Looks like the reason the agents are not receiving the email [inviting them to order a Repair Pricer report] is because the inspection report is not loading into the binders."

I forgot one more thing, another technical glitch. Tonight neither the client, the agent or I could generate a PDF copy of a report without tech support intervention. A technical issue, but the most recent of many.

I occasionally use excel as a report writer when doing construction draw inspections but ISN does not allow excel files to be emailed. They get corrupted so the client cannot read them. Please consider adding this needed report format

Please add a more detailed log that let's me see how many times and the last time my report has been viewed.

It would be great if we could extend the report link on an individual basis instead of globally. Sometimes a client wants to see the report after a year.

The escrow option within the order form, specifically the "bill to escrow" checkbox, should trigger the inspection report to be delivered without payment. This can be great as a trigger option for this checkbox.

I keep getting feed back from clients like this one today "Thanks Adam for the report. Would you be able to provide the pictures separately by email for better clarity? The current pictures are too small on the website."

It would be great if the report delivery options can be custom, as in, if an inspection type does not require payment or signature, we can just go ahead and set that up in the report delivery settings.

Can you please move the option to send the report to the Seller's Agent in the report send page, or provide a default Report Send to whom we would like to show up on that page to send the report? With it being right next to the Buyer's Agent, there is a high chance of room for error by mistakenly sending it to the wrong agent.