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This forum is for product feedback. If you are experiencing a technical issue, please contact
help@inspectionsupport.com
Description
Category
ISN Reports
Calendar
Manage Inspections
ISN Report Writer
Manage Clients & Agents
Online Scheduler
ISN Native App (Mobile)
Report Delivery
Manage Settings
Integrations with 3rd Parties
Emails Events and Templates
Radon
SMS
Cloud Inspect
Marketing
Payroll
Service Upgrades
Mass Emails
ISN FlexFund (pay at close)
ARM
RED
Dashboard Widgets
Phased Inspections
Automated Tasks
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posts in
All Categories
All Categories
ISN Reports (173)
Calendar (263)
Manage Inspections (336)
ISN Report Writer (102)
Manage Clients & Agents (149)
Online Scheduler (103)
ISN Native App (Mobile) (62)
Report Delivery (38)
Manage Settings (85)
Integrations with 3rd Parties (60)
Emails Events and Templates (69)
Radon (42)
SMS (71)
Cloud Inspect (3)
Marketing (4)
Payroll (50)
Service Upgrades (12)
Mass Emails (21)
ISN FlexFund (pay at close) (4)
ARM (2)
RED (39)
Dashboard Widgets (19)
Phased Inspections (5)
Automated Tasks (20)
Offline Mode
Several users have been requesting that the native app and report writer support a 100% offline mode. Currently, they face issues where they are unable to complete reports without risking job progress loss, experiencing app freezing problems, or sudden logouts.
3
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complete
3
Pictures with flash
It would be great if we were able to enable the flash when using the camera from ISN RW, instead of taking the pictures from the camera device and then uploading it in ISN RW.
6
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complete
4
ISN's online scheduler generates Google UA codes instead of GA4 codes.
The ISN UI says it accepts GA4 measurement ID but it gets published to the scheduler page as the old UA code so the analytics account is not receiving any tracking data.
5
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complete
1
Print report option is no longer available when generating larger inspector earning reports.
Problem: Before when generating an inspector earnings report, the "print report" option was available. Example: With the addition of the larger reports being delivered via email, the report can no longer be printed as a PDF and instead the report is only delivered in a CSV file. Suggested solution: Deliver both PDF and CSV files via email or include the option to choose which option is delivered.
2
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complete
1
Flex Fund Visibility
It would be nice to see which clients have selected the Flex Fund Option when viewing the inspection schedule order grid screen
2
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complete
1
Ability to stop pop up on Online Scheduler saying order is eligible for pay at close/FlexFund.
It would be nice to remove the pop up saying the order qualifies for flex fund without having to disable flex fund entirely. Sort of like hiding the FlexFund service from the OS, it would be nice to be able to turn off the pop up references to flexfund.
3
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complete
1
The photo tool on desktop and on mobile is laggy and not user friendly. Inspectors need to be able to quickly place arrows or circles. The drawing tool has latency problems while using it. Maybe try a different technology for this? It seems like this problem has been solved many times before by other software.
10
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complete
5
Default SMS to "ON" for the Client cell phone
I thought I had been sending SMS messages to Clients but just noticed that the check box under their phone numbers has been defaulting to "unchecked" so I don't think they've been getting their SMS messages. Chris suggested I submit this ticket.
2
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complete
2
RV for client ID
LunsPro is looking to obtain an RV for the client ID
5
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complete
4
Radon Email Event Triggers
Add the option to have a trigger for radon.
4
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complete
2
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