Hi there! We just have some feedback regarding one of the most recent feature updates where the house photos pulls when verifying the address on an ISN order. This is a neat update and does give some value to the inspector regarding what the house looks like, but we had no communication that this was happening prior to it happening. We really feel that ISN needs to have better communication. One features are rolled out an updated. Our inspectors felt confused and as franchise owners when we don't know what's going on, or why this new feature happened, it makes not only us look bad but ISN look bad. We really would love to see email communication regarding any updates big or small, so we can properly inform our team. It may have seemed like a small change, but we only typically see photos by the order once the inspection report is uploaded so it is cause some confusion.