Add card scan option back to ISN version M3 | Feedback

Add card scan option back to ISN version M3

complete

jjanson

I'm not sure if it was my device browser that did it, or if it was ISN, but it would be great if the mobile version of ISN would have the option with the camera icon to scan credit cards again when taking payments manually via M3 in the field.

March 15, 2024

Product Management Team

updated the status to

complete

Product Management Team

jjanson Thank you for your patience and for sharing your feedback with us. We’re pleased to let you know that this feature has been implemented and is now available. Feel free to check it out, and please don’t hesitate to reach out if you have any questions.

Janaya Fix - Product Management

updated the status to

in review

Janaya Fix - Product Management

Great to hear your perspective, jjanson! I have a few more questions for you:

Can you provide more details about the device and browser you were using when you noticed the card scan option was missing?
Could you clarify if the card scan option was available in previous versions of the mobile ISN?
Can you describe how often you use the card scan feature and how its absence has impacted your workflow?

jjanson

Janaya Fix - Product Management
1) The device I use is a Google Pixel 6 Pro and Google Chrome
2) This is the same device and browser I've used for over 2 years now and the option was definitely available previously
3) Not having this option available any more has cost me time on site, and the perennial fear that I will "fat finger" the card number, causing it to not process the payment properly.