Add SMS Notifications for ISN SMS Messages
i
isn
Hello, specifically ht-citrushernando was requesting this feature, which we don't seem to have at this time.
Feature to Develop: Enable ability to forward the ISN SMS notifications to a phone (SMS), as opposed to just email notification, as it's currently available.
For inspectors out in the field, it would be extremely helpful to be able to view SMS notifications from ISN, especially since it can easily end up with inspectors having a re-visit due to not seeing the notification till they return to office.
If they had the ability to see they have a "SMS Reply From X" they could login to ISN, view the notification (If not sent with the notification; however email is setup) and return to the site to preform additionally requested work/answer questions.
Follow up with updates for this feature to: gaige@hometeam.com
Thank you!
Janaya Fix - Product Management
Hey isn, thanks for your feedback! I have a few more questions for you:
- What specific types of ISN SMS notifications are most critical for inspectors to receive while in the field?
- How frequently do inspectors need to receive these SMS notifications to effectively manage their tasks?
- Are there any specific phone carriers or devices that need to be considered for compatibility with the SMS notification feature?