Problem Statement / User Pain Point:

Currently, the Texas TREC template restricts inspectors to a single default "Deficiency" rating without the ability to add or customize additional tiers. Real estate clients struggle to differentiate between low-impact issues (e.g., a fogged window) and high-severity concerns (e.g., a hole in the roof) because all deficiencies share the exact same visual weight.

Proposed Solution / Feature Description:

Provide a way within the Template Editor to copy or expand the default "Deficiency" classification for TREC templates, allowing inspectors to assign unique sub-labels and custom colors.

The system should allow multi-tiered color coding to indicate issue severity, mimicking competitive platforms like HomeGauge.

Example Use Case (Based on Customer's Previous HomeGauge Setup):

• Red: Safety / Urgent Deficiency

• Purple: Significant Deficiency (needing repair or replacement)

• Blue: Minor Deficiency (minimal cost/concern)

• Black: Ungraded Deficiency

Business Justification:

Texas TREC rules allow inspectors to categorize and color-code deficiencies, meaning this restriction is an internal software limitation rather than a state compliance requirement. Adapting this functionality is critical for retaining inspectors migrating from competitor software like HomeGauge, who view severity-tiering as a non-negotiable part of their reporting workflow.

Customer Contact for Follow-Up: