Problem: Currently, the system does not allow entering two email addresses (separated by a comma or semicolon) for agents or contacts when the Email field is set to Required, this limitation is causing issues through the Online Scheduler.

Example: An agent profile has two email addresses saved (e.g., agent@email.com

, assistant@email.com). When the Online Scheduler attempts to load this agent, the screen goes blank, preventing the order from being completed.

Suggested Solution:

1.Update the system to allow multiple email addresses (comma- or semicolon-separated) in the agent and contact Email fields, even when the field is set to Required.

2.Ensure the Online Scheduler handles multiple emails gracefully and does not fail to load when such profiles are selected.

3.Add data validation that recognizes and separates multiple valid email addresses, ensuring consistent behavior across all areas of ISN.