Inspection Upgrades
M
Mwilliams
When the client clicks on the link to view and sign the agreement online, after completing the "authorization" step, the next step (for my account) is the "confirm order" step. I noticed that the convenience fee is displayed at the bottom of the page. I would recommend waiting to display this convenience fee at the end when the client makes the final payment. The reason being, seeing a convenience fee while trying to upsell them on add-on services can deter clients from wanting to add-on services. In my opinion, it makes more sense to display that fee at the very end.