ISN App | Voters | Inspection Support Network

ISN App

dwall

App needs to work as if he leaves the new inspection mid creation, and closes the app, inspectors should be able to continue filling the information without being kicked out or forced to create a new inspection.

July 11, 2024

dwall

Trying to add a new order in the field using the app. Start the new order and fill in what I can before needing to go back to my text messages to gather some more of the info such as listing agent. Push the green save button before opening my text messages. Return to ISN to find all of the info I have entered has evaporated. So I start all over. I still need to go to another web page to gather the specifics on the property. I save and go to check the MLS come back and all of the info is gone. The inspection does not exist. I have to start over again. By now I have wasted extremely valuable time. So what do I do? I write down all of the inspection info on a piece of paper and return to ISN to input all of the info again. Absolutely not acceptable!!!
Any of the specific information to allow me to schedule a new inspection in the field.
Every time I have tried using the app to build a new order.

ISN Product Management

Hiya dwall, thanks for this post! I have a few more questions for you:

Can you provide more details about the steps you take before the app closes or kicks you out?
What is the specific information you are trying to input when the issue occurs?
Are there any specific conditions under which this issue tends to occur more frequently?