ISN's online scheduler generates Google UA codes instead of GA4 codes.
complete
J
JMusser
The web developers we are working with are telling us that the fix doesn't seem to be fully complete. This is a note from them:
Here is what I need them to add when an inspection scheduling form is successfully submitted. They should be able to use the function that already exists for the old Analytics event tracking code base on their existing documentation (https://help.inspectionsupport.com/en/articles/3316543-google-analytics-events-for-the-online-scheduler-v3 and https://help.inspectionsupport.com/en/articles/3316496-google-analytics-events-for-the-online-scheduler-v2).
Code to add with whatever function they have for successful submissions.
<script>
// ADD FUNCTION THAT TRIGGERS ON SUCCESSFUL INSPECTION FORM SUBMISSION HERE {
// Triggers the gtag event
gtag('event', 'generate_lead', {
'event_category': 'online_scheduler',
'event_action': 'inspection_scheduled',
'event_label': window.location.pathname
});
});
</script>
L
Lindsay G - ISN Product
JMusser: Hello, we believe we fixed these issues in our release today.
L
Lindsay G - ISN Product
We fixed this bug.
L
Lindsay G - ISN Product
complete
L
Lindsay G - ISN Product
closed
Thank you. We are logging this as a bug and not a feature request (thus closing this request here since this is where we collect feature requests). We will take a look.