ISN's Web Hooks payload (Add year built and County)
now → current focus
B
BMurphy
We use ISN's Web Hooks (Order Completed) to send order data straight to our CRM. The payload has nearly everything we need, but it's missing two property fields that are already on the order:
- Year Built
- County
Could these be added to the webhook payload (Order Completed, and ideally all order events)? Year Built drives our 11-month warranty inspection follow-up, and it's the last thing keeping us on a third-party integration.
If that isn't possible soon, a backup question: if we generate REST API access keys under a dedicated user with limited permissions, do the keys follow that user's permissions? And are they revoked if that user is deactivated or deleted?
N
Nathan Tobin
updated the status to
now → current focus
Hi BMurphy, thanks for the request, we're taking a look at this one.
To your question about the API keys, the answer is yes, each pair of keys (access and secret key) are unique to each user. When accessing ISN through it's API, the same permissions are respected as normal.
Product Management Team
updated the status to
in review
Product Management Team
BMurphy Thank you for sharing your feedback with us. We appreciate you taking the time to provide your input, which is reviewed internally by our Product team. Thank you again for reaching out.