Mass Email Resend
G
Gary Schwarz
I have over 4000 agents on my mass email distribution list. Typically I get a readership of between 20 to 30%. I need a feature that will allow me to resend that mass email to the other 70 to 80% of the agents who did not see or otherwise open the email the first time it was sent. I would do this perhaps a month after the original send. Right now, in order to do that I have to resend to every individual agent and this can take me hours to perform. I am certain that you talented programmers can create a feature, or even an Agent Label that will identify all agents taht have not read the email, so that I can resend with just a few mouse clicks, instead of a few hours.
Janaya Fix - Product Management
Merged in a post:
Unread Mass Email - Quick Resend to All option
c
calcorn
I would like to be able to go into an email campaign that was already sent, and quickly resend it to all UNOPENED. If there is not a bounce, why do we have to have extra step of updating the email address before we resend? Why can't we have boxes next to all names, with a "Select All" option, to quickly resend to a specific group??? This would be very helpful.
ISN Product Management
Thank you for posting, calcorn! I have a few more questions for you:
- Can you provide more details on how often you need to resend emails to unopened recipients?
- Are there any specific features you would like to see in the 'Select All' option for resending emails?
- Would you find it useful to have an automatic resend feature for unopened emails, or do you prefer manual control over this process?