MOBILE FRIENDLY VERSION https://inspectionsupport.com NEEDED BADLY !
Adam
I am sure I am not the only one that is a single person operator. When I am on the road working hourS or personal time I answer my phone and have to take & change orders its really hard when everything is layed out a desk top and you have to scroll sideways and up and down. I know you're going to ask what models . I would like to start with Everything under " INSPECTIONS" then "CALENDAR"
Adam
It is pretty limited .You can not change appointment times or move a cancelled appointment to active and set a new time.
Janaya Fix
Hi Adam, We do have a native app that you can download from the app stores on both iOS and Android. The app has access to all of your inspections as well as your calendar and you can access the report writer through it as well. Here is a link to show you how to get started: https://help.inspectionsupport.com/en/articles/8184026-finding-downloading-the-isn-app. If you have any questions or concerns or support team can help you.
ISN Product Management
Hello Adam! I have a few more questions for you:
- What specific mobile devices or screen sizes are you using when you encounter these issues?
- Are there any particular features or tasks within 'INSPECTIONS' and 'CALENDAR' that are most difficult to use on mobile?
- How frequently do you need to access the 'INSPECTIONS' and 'CALENDAR' sections while on the road?
A
Adam N
Hi it’s every day all day and I have an iPhone 15 Pro
Somebody just needs to build a mobile version that uses all these links so that things are working in portrait mode rather than landscape.
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Adam N
ISN Product Management Toady I tried using mobile app to add documents to an inspection as I needed to add a screen shot of a text message of a client agreeing to a certain course of action. In our jurisdiction, sometimes we need to keep documentation of things like this. I had to use a browser to do it.
Janaya Fix
Adam N - Thanks for sharing that! We're constantly working to improve the features available in the app, and your use case is a really helpful example. I'll take this as feedback to explore how we might better support scenarios like attaching screenshots or other documentation from mobile—especially for situations where keeping a record of client communications is necessary in your jurisdiction.
If there's anything else you notice missing from the app, I'd be happy to hear it. If you prefer, we can also schedule a time to talk over the phone.
A
Adam N
Janaya Fix IN BC Canada its is in violation of our License Agreements to send reports to the Realtors. I wish the share button would have a send to my Realtor button so the clients did not have to look up and type their address.
Adam
Adam N Today I needed to send an invoice to the client and I could not do that form the mobile app also i looked to see if a time and date could be changed and could not find anyway to do that without using the ISN website which again does not format for small screen.
Janaya Fix
Adam: I think it would be best for you to contact our support team. They can help walk you through how to do these things.