Premium Fee Add On
in review
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Lindsay G - ISN Product
in review
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Lindsay G - ISN Product
Merged in a post:
Weekend Upcharge
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rriley
I would like the ability for ISN to automatically add an upcharge of a specific amount for Saturday inspections and another upcharge amount for Sunday inspections. We do make ourselves available for inspections on weekends but I would like systematic way to implement an upcharge for these inspections (much like we can set ISN to upcharge for certain zip codes). I know that I can add the fee afterward but that creates an uncomfortable conversation if an agent or client books using the Scheduler and we have to raise the price afterward.
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rriley
- I think the question of how much would be at the discretion of the owner of the inspection company. For me, I would probably start out at $25 for Saturday and $50 for Sunday but I would like the ability to adjust as I see fit down the road. For someone else, they may want to set this fee higher or lower.
- I would want it applied each time but, just as I can add a discount to effectively wipe out a charge in ISN (e.g. -age fees). The default in ISN would be to charge the fee whereas right now the default is to not charge it if I implemented it.
- I have no desire to charge a different amount depending on the time of the inspection.
ISN Product Management
Hiya rriley, thanks for this post! I have a few more questions for you:
- What specific amount would you like to set for the Saturday and Sunday upcharges?
- Are there any exceptions or special conditions where the weekend upcharge should not be applied?
- Would you like the ability to customize the upcharge based on different time slots during the weekend?
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Lindsay G - ISN Product
Merged in a post:
Weekend and evening pricing.
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Dan Carter
Please add the ability to adjust pricing based on time of day or day or the week. We need to be able to charge extra for evenings and weekends. We have to pay our employees more for these times. Effectively, it costs us money to allow online scheduling via ISN. Spectora offers this feature. The ISN online scheduler needs to be modernized and become more flexible.
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Lindsay G - ISN Product
Merged in a post:
Charge a fee for a day
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Scott Collins
I charge an extra fee for Saturdays and days prior to holidays and consider these premium days. I would like to add a fee for a day of the week and if possible calendar days. Thanks
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Lindsay G - ISN Product
Merged in a post:
Weekend and Holiday Fee
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goteam
Create a function that has the option to up charge and add a fee when someone clicks on a weekend date. Also, add in special dates to the calendar (ex: Sunday March 31, 2024 is Easter) so we can place that date with a fee and someone clicks on that date on the calendar, it will up charge it automatically.
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Stephanie Castillo
Hello:
Thank you for your suggestion. You can add a fee line item at Settings -- Office Settings -- Inspection and Fee Settings -- Fees calling it "Premium Days" or whatever you like, assign it your dollar amount then apply it to each new order when it is applicable.
If you are using the Online Scheduler we would recommend leaving your online orders as incomplete so you can review the information/date and apply when needed.
Thank you for your continued support.
~ Stephanie
bsisson
I too charge extra for Sat (and Sunday), I miss this from the "other" service.