Radon SMS Event for Seller's Agent or Buyer's Agent Notifications
T
Teal Lamp
If an inspector arrives for a radon pick-up appointment and the person responsible for granting access has forgotten about the appointment, the inspector may have to wait unnecessarily. If a notification were sent one hour before the appointment, it would serve as a helpful reminder, ensuring timely access and avoiding delays.
Suggested Solution:
Implement a Radon SMS event feature that allows users to configure notifications specifically for the seller's agent or buyer's agent. The trigger for this Radib SMS event should be tied to the date and time of the scheduled radon drop-off or pick-up appointment. This would ensure that the agent receives a reminder, such as an hour before the appointment, helping inspectors avoid unnecessary delays and improving overall efficiency.
Additional Notes:
This feature would enhance communication and coordination between parties involved in radon appointments and support a smoother inspection process.
ISN Product Management
Hey Teal Lamp, thanks for your feedback! I have a few more questions for you:
- Who should receive the SMS notifications, the seller's agent, the buyer's agent, or both?
- Is there a preferred time frame for sending the reminder SMS, such as exactly one hour before, or should it be customizable?
- Are there any specific details that should be included in the SMS notification, such as the inspector's name or contact information?