Removing Report Writer Templates
complete
M
Mwilliams
Currently, if I select a REI 7-6 TREC report writing template, I cannot remove that template and switch to another template. For example, if I accidentally selected the REI 7-6 TREC template, but really meant to select my Commercial Inspection template, I would have to delete the current order, create a completely new order just to select another template which is ridiculous. The prompt states "I cannot remove the TREC template without adding another template". However, when I try to add another template and then remove the 7-6 TREC template, it says "I cannot add another template with a 7-6 TREC template". Please have the engineers fix this issue. I should be able to freely select and then remove or choose a different report writing templates.
Janaya Fix
complete
We just recently launched a change that allows you to combine a non TREC template with a TREC template. This should make this no longer an issue. Please reach out to the support team if you have any questions or concerns. - Janaya
M
Mwilliams
Janaya Fix thank you!
Janaya Fix
Mwilliams - We have a fix going out for this issue this week. It should be fixed by tomorrow.
Janaya Fix
now