SMS Alerts
complete
S
Sara
Thank you so much for this! Is there currently a way to sort to see only unread messages. After turning this on it says I have 43 unread and I'm several pages deep and haven't gotten to any unread messages yet. They all have to be old but Im not sure the best way to get this zeroed out. If not, maybe in the "Sort By" dropdown there could be an "Unread" option so that you see all unread messages?
L
Lindsay G - ISN Product
complete
This is done as of 2/27/24. Go to Settings > Office Settings > Errors and Alert Messages and check the box called Show the Unread SMS Messages Warning, you will start seeing these alerts.
L
Lindsay G - ISN Product
Hello everyone! This is done. If you go into Office Settings > Error and Warning Messages, there's a new checkbox called Show the Unread SMS Messages Warning. If you check that box you will be able to see the new banner alerting you to unread SMS messages.
L
Lindsay G - ISN Product
Do you mean on this screen? In the screenshot below, there are new messages in the conversation listed on the second line. Is your request to sort these so that any conversation with new messages appears first?
D
Daisy Rezende
Lindsay G - ISN Product: Like the way the blue warning ribbon appears above dashboard / sms & MMS - "There are 16 unscheduled orders". > "There is 1 new SMS".
L
Lindsay G - ISN Product
Daisy Rezende: Ah - okay. Thanks for clarifying!
P
Phil Wise
great idea!