use realtor.com
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kdickey
Please use realtor.com instead of zillow.com in validating the subject address. Zillow is not an accurate place to search and verify listing information.
Thank you!
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Lindsay G - ISN Product
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Lindsay G - ISN Product
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Lindsay G - ISN Product
Merged in a post:
Automatic Drop-In Address Details
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CJ Russell Surles
Our major competition uses an online software that pulls the specifics about the property from Zillow (I believe) after the user enters the address. It would be great if ISN did the same thing. We have a lot of users who enter the address and then just drop out. I think it's because they don't want to take the time to enter the details.
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Lindsay G - ISN Product
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Lindsay G - ISN Product
Merged in a post:
Adding Realtor.com as an option on the Subject Property Tab
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kwrubel
Zillow has incorrect information most of the time on the property - can you PLEASE ADD REALTOR.COM? We are losing money on jobs because the information on Zillow is incorrect regarding the square footage. I have asked about this before and have never rec'd feedback from anyone in ISN
Thank you.
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Lindsay G - ISN Product
Merged in a post:
Add a link to Realtor.com
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Taylor Moffitt
I think a link to the Realtor.com listing next to the Zillow listing would be a great feature. More and more Realtors in my area are not even listing with Zillow any more.
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Lindsay G - ISN Product
Merged in a post:
Add Realtor.com link
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hnoteboom
We have found that Zillow is not reliable information on homes in our area. Our preferred source for reference is Realtor.com. We would like to add the link to our Order page.
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Lindsay G - ISN Product
Merged in a post:
Realtor.com
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melinam
Im finding realtor.com to be more accurate than Zillow.com. i would like to be able to click om that as well as Zillow.
ISN Product Management
Hiya CJ Russell Surles, thanks for this post! I have a few more questions for you:
- Can you provide more details about the specific property information you'd like the software to pull from Zillow?
- What are the most common reasons users drop out after entering the address?
- How do you envision this feature improving the user experience?
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CJ Russell Surles
ISN Product Management Hi, It would be great if the size and age popped in, as a minimum, as that's what's needed to calculate the fees. I'm reading 'The Effortless Experience' by Matthew Dixon, Nick Toman, and Rick DeLisi. In it, they explain that potential customers leave websites because the experience takes more effort than the customer wants to dedicate to the task. I've gone through our competitor's online ordering, and it is A LOT easier and faster than ours! We haven't done a study on why our customers drop out after entering the address, but I've noticed that 20-25% of them end up calling the office after starting online. That indicates to me that the online system isn't working for them, as in, isn't working in such a way that they want to stick with it.