When sending an email to two or more recipients with an address included in the BCC field, the BCC recipient receives multiple copies of the email instead of receiving it only once.
in review
t
tstoneman
After looking into this with our Support team, we confirmed that the system is sending each recipient their own individual email. As a result, when a BCC address is included, the BCC recipient receives multiple copies of the email.
Please make an adjustment so that the BCC recipient receives the email only once, regardless of how many recipients are included in the email.
Product Management Team
updated the status to
in review
Product Management Team
tstoneman Thanks for sharing this with us. Your feedback has been passed along to our Product team. We appreciate you taking the time to reach out.