Feedback

Scheduling. A. Have a map or show drive time for unscheduled AND scheduled inspections for the day. Many times we are waiting on the confirmation from the listing agent to schedule an inspection so it remains unscheduled and we want to schedule around it but we have to move out of the software into Google Maps to find how far it is away. This would benefit everyone. B. It would be REALLY great to know the closest inspection to the one you are currently scheduling for the week. C. Why oh why can't the system recognize when I pick an existing client for a new order who their realtor was for the last order? We have to ask the client or go back to a previous order and check. Very time consuming and would be so helpful if the system pulled it up automatically. D. Would be helpful to have the next open spot to pick from on mobile instead of guessing. Communication. A. The mobile phone text alerts should go to all mobile numbers in a profile - currently it only goes to the first one listed. Probably need an opt out box for it but it would be monumental. B. Can we PLEASE have more than one person in a profile? Currently we have to put one name in the first name field and the other name in the last name field. For clients - there may be two that want communications and if I am sending the hubbs the wife gets communication with her husband's name (not hers). For buyer's agents it's the same gig and generally they have problems with getting into their dashboards with multiple email. For sellers agents it's the same issue, however, we also use this profile for builder sales agents and many times we need the sales rep and the construction manager in there. Mobile only: Can we please integrate a link for the address when looking at today's inspections so it launches directions? Currently we have to cut and paste or go to the direction app we are using and type it in. Not mobile friendly. Pricing: Could we have the sq. ft. pricing on the mobile app - it still says Soon your ISN app will calculate fees! - Not sure what they meant by soon... Pay at Close - have it work for the mobile app I'll stop there for now.

With the advent of business card scanning apps on smartphones now, it would be really nice to be able to scan a business card into the phone. The phone can link its contacts with google contacts. If ISN linked with google contacts (like you do with google calendar), we could save a lot of time update/adding contact info. Would probably need a switch so you can say whether to add new contacts as agents or clients. Agents would be default.

Need to have the ability for adding radon appointments in ISN Mobile so we can quickly add radon appointments in the field.

I always forget to input the mileage info while I am in the office. Having the ability to manage the mileage on the mobile app, while I am sitting in the car would be helpful.

The account finder prompt that appears when you first download the app should enable users to enter their company key directly. This will expedite the process for those who already know their company key.

Add an Android app or quick button on the desktop for adding mileage easily. I know it's in the tools but out of site, out of mind.

I realized on Jan. 1st that I could not look back to the previous year and see my revenue, inspections, etc. Let's add the ability to select previous years on the "My Company" page of the mobile version.

One great future feature would be an SMS template box like the email template box in the mobile app so templates can be sent to the client, and either real estate agent. We could set up templates indicating we are on site, are leaving or whatever templates we input. .