Feedback

Several users have been requesting that the native app and report writer support a 100% offline mode. Currently, they face issues where they are unable to complete reports without risking job progress loss, experiencing app freezing problems, or sudden logouts.

It would be great if we were able to enable the flash when using the camera from ISN RW, instead of taking the pictures from the camera device and then uploading it in ISN RW.

When adding pictures to a specific item, it would be helpful to choose several different photos and then apply them to the section. As of now it’s one photo, and then you have to search for the second third and so on. As far as building, my inspection report, I would like to add my own comments and details to the existing report. As of now I can only build an ad per inspection. I have many comments and recommendations. I would like to add to each section in the report and keep them in there for all future reports. Is there a way to do that now, if not, how quickly can that be completed because right now I am very limited, and it is frustrating to keep adding for each report.. I do like the platform, but these two issues are extremely time consuming. Thank you for your time and consideration.

Some feedback regarding the Photo Editor for Report Writer: 1.-The initial screen of the editor displays stock images of landscapes, which the user finds unnecessary for an inspection report. It should point to a file folder on their device to access saved images, but it's unclear how to do so. 2.- Instead of stickers, they suggest having a library of simple shapes like arrows, circles, and squares for quickly pointing out issues in images. Currently, there's only one arrow type that can be pointed in eight directions, which they find slow and cumbersome. 3.-They would like to use the report writer but wishes to add arrows quickly and easily using the ISN app on their phone and web browser. They mention that another app, Tap Inspect, allows them to do this efficiently. In summary, the user feels that the photo editor in its current state is not specific enough for a home inspector's needs and hopes for improvements, such as a more streamlined way to add annotations like arrows and shapes.

Have the option to remove the Bathrooms and Bedrooms information from the property details from the PDF file

We have requested the writer provide the option of landscape screen on iPad. It's in portrait currently but when we turn the iPad it does not change to landscape.

Need away to transfer edited photos throughout the report keeping the caption and the edits in place. Sometimes I use the same photo in different sections of my report. When I edit the photo in one section with arrows and such then I add a caption, then I want to use that same photo in another section I have to find it in my photos and put it in the new section then edit it again and add the caption again. You can right click it save it in a file, drop it in the new section and it will come with the edits, but the caption is gone. You have to retype the caption which is time consuming and redundant. So if I use a phot in the details pane of the report, I click on it edit it with arrows and circles, export it, and then add a caption. Then I want to use that same photo in the comments page I have to click edit, right click, select save as, save it in a file, then drop it in the comments section. It now is also in my comments section with all my arrows and circles but has no caption. I have to add caption. Too much typing.

When illustrating a comment with pictures, sometimes it takes multiple pictures. Please make it possible to select multiple pictures at one time. It will save us lots of time.