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Description
Category
ISN Reports
Calendar
Manage Inspections
ISN Report Writer
Manage Clients & Agents
Online Scheduler
ISN Native App (Mobile)
Report Delivery
Manage Settings
Integrations with 3rd Parties
Emails Events and Templates
Radon
SMS
Cloud Inspect
Marketing
Payroll
Service Upgrades
Mass Emails
ISN FlexFund (pay at close)
ARM
RED
Dashboard Widgets
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posts in
All Categories
All Categories
ISN Reports (173)
Calendar (263)
Manage Inspections (336)
ISN Report Writer (102)
Manage Clients & Agents (149)
Online Scheduler (103)
ISN Native App (Mobile) (62)
Report Delivery (38)
Manage Settings (85)
Integrations with 3rd Parties (60)
Emails Events and Templates (69)
Radon (42)
SMS (71)
Cloud Inspect (3)
Marketing (4)
Payroll (50)
Service Upgrades (12)
Mass Emails (21)
ISN FlexFund (pay at close) (4)
ARM (2)
RED (39)
Dashboard Widgets (19)
Phased Inspections (5)
Automated Tasks (20)
payment request button from mobile
I’m just wondering what the chances are of y’all getting the send payment request function onto the app/mobile instead of having to go into the desktop view to do that? That would be awesome to have it on the mobile view!
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Expanded recipients for email template sending from MOBILE ISN
My teams are using the mobile ISN more than the desktop version these days. When sending email templates they are used to being able to send quickly to Buyer, Buyer's Agent and the office account by checking boxes or clicking that option. The mobile app appears to be limited to only the Buyers/Sellers Agent and Buyer via easy clicking. If they want to CC themselves or the office account they must manually type the email address. Can we make this with similar options to the desktop version?
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Sending report link via native app
The user expressed frustration due to the limitation in the native app, which does not permit the sending of the report delivery page link. It only enables sending the report link to the client when utilizing the built-in report writer. However, if an alternative report writer is used, there is no option available to share the report link with the user through email or SMS.
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Add a way to send SMS to listing agent from mobile app
Consider the ability to have a "single-click" SMS trigger from the mobile app that would allow inspectors to send the listing agent a notification letting them know that the inspection is completed and that the homeowners are welcome to return home.
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Mobile App - add customer details to the home screen
On the mobile app, can alarm code, gate code, and occupancy be on the front / home screen of an order so we do not have to go into full details? Properties in north Scottsdale have spotty coverage, and we have had to drive over a mile away from the site to log into next screen.
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Send client reminder to sign agreement
This function has been changed and is valuable in the field to remind Clients to sign the agreement as the desktop may not be available. Please re-add this valuable feature.
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Candian Zip Codes
The native app only allows entry for American zip codes. It should be expanded to include other countries too, especially for ISN users living and using the app outside the U.S.
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offline
I would like to be able to access my account off line. Once in awhile I do not have internet access and would like to access my account.
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ISN App should rotate to horizontal position for keyboard use with a tablet
Can the app rotate the screen to horizontal so I can use my keyboard on my tablet? My current tablet/keyboard setup only works with the tablet in the horizontal position. =(
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Mobile App "Report Sent" indicator and view-able "full" inspection order on the mobile app.
On the mobile app I can see that the report is "uploaded" but can't tell if the report was actually sent out by my office. It would be nice to have a "report sent" indicator. Out in the field I can't see the full details of the inspection order from the mobile app. It would be nice to at least be able to pull up a full view-able inspection order even if it was a PDF type file. Thanks
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